CONTACT US

Contact Us Anytime, We Are Here

Business partnership, technical consulting, product trials — feel free to reach out. Our team will provide a professional response within 24 hours.

3
Office Cities
SZ/BJ/SH
24h
Response Time
1-on-1 consultant
7x24
Tech Support
Year-round
2M+
Enterprises
Industry benchmarks
CONTACT INFO

Multiple Ways to Reach Us

Choose the most convenient way — we are always at your service.

📞

Phone

400-888-8888
Mon-Fri 9:00-18:00

📧

Business Email

business@ichina.cn
Reply within 24 hours

🏢

Headquarters

Nanshan Science Park, Shenzhen
iChina Cloud Computing Building

💬

Online Chat

Click online customer service
Real-time response on workdays

OFFICES

Three Cities Working Together

Shenzhen HQ · Beijing R&D Center · Shanghai Operations Center

HQ

Shenzhen

Nanshan Science Park, Shenzhen
iChina Cloud Computing Building

R&D

Beijing

Zhongguancun Software Park, Haidian District
AI R&D Center

Operations

Shanghai

Zhangjiang Hi-Tech Park, Pudong New Area
Operations & Marketing Center

BUSINESS COOPERATION

Win-Win Cooperation, Creating the Future Together

We welcome cooperation opportunities across industries — jointly advancing AI digital development.

01

Enterprise Partnership

AI product agency, technical integration, joint solutions — become iChina Arena's enterprise partner.

Enterprise
02

Channel Partnership

Become an authorized agent, sharing the AI product ecosystem — jointly developing regional markets.

Channel
03

Media Inquiries

Media organizations are welcome to contact for interviews — learning about iChina Arena's products and strategies.

Media
04

University Partnership

Industry-university-research cooperation — joint laboratories, internship bases, talent development.

Education
05

Government Projects

Smart cities, digital government, industrial upgrading — building digital infrastructure with government agencies.

Government
06

Investment Talks

Investment institutions welcome for strategic investment and industry cooperation — jointly seizing the AI era opportunity.

Investment
SERVICE PROCESS

Four Steps to Get Started

A clear and efficient cooperation process helps you quickly unlock the value of AI.

No matter whether you are looking for GEO optimization, KHB AI Brain, Mulan AI assistant, AI agent marketplace or AI compute solutions, our team is ready to help. We serve enterprise clients across mainland China, Southeast Asia and the Middle East, providing SaaS, private deployment and hybrid cloud options with dedicated customer success managers.

1

Submit Request

Fill out the form, send an email or call us. Our consultants will respond within one business day.

2

Demand Analysis

We will deeply understand your industry, business scenarios and digital goals, and match the right products and solutions.

3

Solution Delivery

Provide customized implementation plans, transparent quotations, product demonstrations and proof-of-concept environments.

4

Implementation Support

Dedicated customer success managers accompany the full process to ensure the smooth landing and continuous optimization of AI capabilities.

SERVICE COMMITMENT

Our Commitment

Every customer deserves timely, professional and actionable AI service support.

01

1-Hour Response

During business days, business and technical inquiries will receive an initial response from a professional consultant within one hour.

02

Tailored Solution

Based on your industry, business size and digital objectives, our solution experts provide customized product combinations and implementation paths.

03

Full-Cycle Support

From requirement communication and solution design to product deployment and operation, we provide end-to-end service support.

04

Continuous Optimization

Our customer success team continuously tracks usage effectiveness and provides regular data reviews and optimization recommendations.

Contact Today, Partner Tomorrow

Choose the most suitable way — start our cooperation journey.

Send Email Call Us
Privacy Notice: We value your information security. Information you provide through contact forms, email, or phone is used for business communication only and will not be shared with third parties.

Frequently Asked Questions

What is the iChina AI customer hotline?

The iChina AI customer hotline is +86-400-6801-888, available Monday to Friday 9:00-18:00 China time. You can also reach us at business@ichina.cn or submit a request through the website form. Our customer success team will respond within one business day with targeted solutions.

Where is the company headquarters?

iChina AI is operated by Shenzhen HLZX Cloud Computing Co., Ltd., headquartered at Block A6, Yunhe Vanke Center, Gongshu District, Hangzhou, Zhejiang, China. Enterprises and partners are welcome to schedule visits to discuss GEO optimization, AI Brain, agents and compute operations cooperation.

How can I request a product demo or trial?

Submit your request through this contact form or call +86-400-6801-888 to schedule a demo. Our solution experts will arrange a dedicated demonstration or trial environment for GEO Master, KHB AI Brain or Mulan AI based on your industry and business scenario.

What information should I prepare for business cooperation?

To improve communication efficiency, please prepare your company name, industry, core needs, expected goals, existing technical foundation and contact details. We will match you with the right product expert and provide a preliminary proposal, quotation and cooperation model within one business day.

Do you support private deployment and custom development?

Yes. iChina AI supports SaaS, private deployment and hybrid cloud models. We can also build knowledge bases, fine-tune models, customize agents, integrate systems and plan compute resources to meet enterprise requirements for compliance, security and performance.